Privacy Policy

Last Updated: 17 October 2026

1. Introduction

Found Academic Limited ("Found Academic", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website at https://www.foundacademic.com, contact our team, request educational consultancy services, or engage with our international education programmes.

Found Academic is a Thailand-based international education consultancy helping students explore educational opportunities in Thailand, the UK, China, and the Asia-Pacific region.

We aim to process personal information transparently and responsibly, in accordance with applicable data protection laws, including Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA).

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following categories of information.

Personal and Contact Information

• Full name
• Email address
• Telephone number
• Country of residence
• Nationality, where relevant
• Preferred study destination

Educational Information

• Academic qualifications and educational background
• Current school or university
• Preferred courses and degree programmes
• Study interests and educational objectives
• Language proficiency and relevant test results

Application-Related Information

Where necessary to provide educational consultancy or university application support, we may request additional documents, including academic transcripts, identification documents, and information required by relevant educational institutions.

We only request such information when reasonably necessary for the services you seek.

For student visa enquiries, Found Academic may provide general information about required documentation. Students should submit their visa applications and supporting documents directly to the relevant authorities. Found Academic does not require students to submit visa application documents to us for the purpose of preparing or filing visa applications on their behalf.

Website and Technical Information

When you visit our website, certain technical information may be collected through cookies and similar technologies, including browser type, device information, pages visited, referring websites, and interactions with website content.

3. How We Use Your Information

We may process personal information for the following purposes:

• Responding to enquiries and consultation requests
• Providing guidance on universities, academic programmes, tuition fees, scholarships, and admission requirements
• Assessing educational preferences and identifying suitable study opportunities
• Supporting university applications and related administrative processes
• Communicating with educational institutions and relevant programme partners when necessary
• Managing appointments, correspondence, and client relationships
• Improving website functionality, user experience, and service quality
• Providing educational updates or marketing communications where permitted by applicable law
• Complying with applicable legal and regulatory obligations

We will not use personal data for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis or further notice.

4. Legal Basis for Processing Personal Data

Where required by applicable law, Found Academic processes personal information on an appropriate legal basis, which may include:

Consent: When you voluntarily agree to specific processing activities, such as receiving optional marketing communications.

Contractual Necessity: When processing is necessary to provide services you have requested or to take steps before entering into a service agreement.

Legitimate Interests: When processing is reasonably necessary for legitimate business purposes, provided those interests do not override your applicable rights and freedoms.

Legal Obligations: When processing is necessary to comply with applicable laws, regulations, or lawful requests.

Where sensitive personal data is required, we will apply the additional safeguards and legal requirements relevant to that information.

5. Sharing Information with Universities and Partners

As an international education consultancy, Found Academic may need to share relevant personal information with third parties involved in providing requested services.

These may include:

• Universities and educational institutions
• Authorised educational programme providers
• Relevant admissions or scholarship administrators
• Technology and website service providers
• Professional advisers and service providers assisting our operations
• Government agencies or regulatory authorities when legally required

We aim to limit disclosure to information reasonably necessary for the relevant purpose.

Where information is transferred to institutions or service providers outside Thailand, including those in China or other Asia-Pacific countries, we will take appropriate steps to comply with applicable cross-border data protection requirements.

We do not guarantee admission to any educational institution. Admission decisions remain the responsibility of the relevant institution.

6. Cookies, Analytics and Website Technologies

Our website may use cookies and similar technologies to support essential website functions, understand visitor interactions, and evaluate the performance of our services and communications.

Depending on the services enabled, these technologies may include HubSpot website and form functionality, Google Tag Manager, Google Ads measurement tools, and other analytics or website performance services.

Cookies may fall into categories such as:

• Essential Cookies: Support necessary website functions and security.
• Analytics Cookies: Help us understand website traffic and improve user experience.
• Marketing Cookies: Support advertising measurement or related marketing activities where enabled and legally permitted.

Where required, we will seek consent before placing non-essential cookies.

You can manage cookies through your browser settings and through any cookie preference controls provided on our website. Disabling certain cookies may affect some website features.

7. Data Retention

Found Academic retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including providing educational consultancy services, maintaining relevant business records, resolving enquiries, and meeting legal obligations.

Retention periods may vary depending on the type of information, the nature of the service, and applicable legal or contractual requirements.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, unless continued retention is required or permitted by law.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, loss, misuse, or destruction.

Access to personal information should be limited to authorised individuals and service providers who require it for legitimate business purposes.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

We encourage users not to submit sensitive documents or confidential information through general enquiry forms unless specifically requested through an appropriate communication channel.

9. Your Personal Data Rights

Subject to applicable law and relevant conditions, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion or anonymisation of personal information
• Request restriction or suspension of certain processing activities
• Object to processing in circumstances permitted by law
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data protection authority

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your applicable privacy rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

10. Children's and Minors' Privacy

Our educational consultancy services may be relevant to students who have not yet reached the age of legal majority.

Where required by applicable law, we will seek appropriate consent or authorisation from a parent or legal guardian before processing a minor's personal information.

Parents and guardians who have concerns about information submitted by a minor may contact us to request appropriate assistance.

11. Third-Party Websites

Our website may contain links to universities, educational institutions, programme partners, and other external websites.

These websites operate independently and may have their own privacy policies and data handling practices.

Found Academic is not responsible for the privacy practices or content of independently operated third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

12. International Users

Found Academic serves individuals interested in international education opportunities across multiple countries.

If you contact us from outside Thailand, your personal information may be processed in Thailand or transferred to relevant educational institutions and service providers in other jurisdictions, where necessary and legally permitted.

We will take appropriate steps to comply with applicable data protection obligations relating to such processing and transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website technologies, operational practices, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically.

14. Contact Us

For questions about this Privacy Policy, the processing of your personal information, or requests relating to your privacy rights, please contact:

Found Academic Limited

Website: https://www.foundacademic.com

Email: consult@foundacademic.com

Address: No. 2556 Sukhumvit Road, Bangna, Bangkok 10260, Thailand

We will review privacy-related enquiries and respond in accordance with applicable legal requirements.